Production Readiness Gates: 7 Critical Checks Before AI Deployment
The pilot worked beautifully. Customer sentiment analysis AI processed support tickets. Accuracy: 94%. Business case: $600K annual savings. Stakeholders excited. CIO’s question: “Are we ready to deploy this to production?” The team’s answer: “Absolutely. The model works great.” Three weeks after deployment, disaster. The AI started escalating routine questions as “critical issues.” Customer satisfaction plummeted….