AI Governance Operating Model: Step-by-Step Build Guide | 2026
A $400M logistics company asked me to review their AI governance. They had a 47-page governance policy. Board-approved AI principles. A risk classification matrix. Ethics guidelines. Compliance mapping. Beautiful documents. Sitting in SharePoint. Untouched since approval. When I asked how an AI initiative actually moves from pilot to production, the answer was: “It depends on…